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I cannot login into the game

There are several possible causes for this:
  1. Your internet connection is down
  2. Your internet connection is working but a certain application is blocking the communication against the Regnum server
  3. You are entering the wrong username and password
  4. The Regnum server is down
1. Your internet connection is down

Please verify that you are connected to the Internet before attempting to login into the game. For instance, you can try to access the Regnum website to see if it works.

2. Your internet connection is working but...

There are certain applications that filter the inbound and outbound internet traffic. Some of these are called "Firewalls". In order to play Regnum you need to tell these applications to allow the connection to the servers to be established.
Please see the documentation of the particular application or the internet appliance (router, etc) to learn how to do this.

You need to allow traffic to the following ports:
- TCP protocol: 48000, 48001, 47300, 80
- UDP protocol: 9660


3. You are entering the wrong username and password

The combination of the username and password you are entering is incorrect. Please bear in mind that the username does not differentiate between lowercase and uppercase letters (i.e.: "UseR" is the same as "user"), but the password does.
In case you don't remember the password, please use the Retrieve password link.

4. The Regnum server is down

It might happen on some occassions that one the servers is down due to a unexpected crash, heavy load or maintenance. If this is the case, there is nothing you can do but to wait for us to get it up and running again. If you suspect that the server is down for a long time, you may contact us to let us know about the problem.
Also note that the servers online status is displayed on the official Regnum Website front page.


 

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