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Technical Support Questions about game technical support to the users of the community

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Old 01-23-2019, 09:51 PM   #1
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Join Date: Oct 2009
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Hey there,

since the Christmas update there is a problem with all my chars. Players are randomly ignored. If i unignore them, the other day they are again on the ignore list.

is there anybody who has the same problem?
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Old 01-25-2019, 09:58 AM   #2
Join Date: Mar 2011
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Yeah had similar problem in Xmas island, where I could see only messages from certain players and also for a while already there is another problem with private messages.

Quite often of they simply do not work – the player does not receive the invitation for a private chat, might be connected with the ''ignore'' bug.
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Old 01-30-2019, 06:22 PM   #3
Join Date: Apr 2014
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I have a similar problem in my main character. I am pretty sure I added every single alsian I've crossed path with... but there are some cases in which I have to re-add players because they are not in my friend-list, even though I could swear I had added them before. It is not the same problem, but it might be related.
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